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Reports to: Store Management

Position Overview
The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

Customer Experience

  • Greets customers immediately upon entering the store with a smile and sincere non-business like greeting
  • Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
  • Creates a sparkling clean and organised environment by maintaining store standards and cleanliness
  • Provides customers with current relevant information about the product
  • Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness
  • Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database
  • Sincerely thanks all customers for shopping as they exit the store
  • Cooperation & Dependability

Satisfactorily completes all duties as assigned by management

  • Is punctual and adheres to designated work schedule
  • Is flexible and works well with peers and management to accomplish duties
  • Demonstrates a sense of urgency to maintain visual standards within their assigned zone
  • Follows Fatdaddy Policies and Procedures 100%
  • Performs housekeeping duties as required
  • Miscellaneous Responsibilities

Participates in and attends all store meetings and other related functions

  • Represents a positive attitude toward the merchandise and the company
  • Participates in all inventories
  • Assumes and completes other duties as assigned by store management
  • Some heavy lifting in excess of 30 pounds
  • Scheduled shifts may require standing for a minimum of eight hours
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